Terms and Conditions
for Anna Knight Yoga

Welcome to Anna Knight Yoga! By booking and attending all services and retreats in Owslebury, Hampshire, or elsewhere, you agree to the following terms and conditions:

1. Booking and Payments

1.1 Block Bookings: Block bookings must be paid in full by the first week of the block to secure your space.

1.2 Flexibility of Block Bookings: Block-booked classes can be used for any available session within the same block period, provided they are taken before the end of the block. Classes cannot be carried over to the next block. Any schedule changes must be communicated in advance to confirm availability.

1.3 Drop-in Rates: Any unpaid classes after the first week of a block will be charged at the drop-in rate.

1a. 1:1 Personal Training / At- home sessions

1a.1 Monthly Payment: Sessions for the upcoming month are agreed in advance and payment is due by the 1st of that month via bank transfer. Session dates and times will be confirmed prior to payment.

1a.2 Cancellation by Anna Knight Movement : If a session is cancelled or needs to be changed by Anna it will be re-arrnaged at no extra cost.

1a.3 Cancellation by the client: If a client needs to cancel or reschedule a session, please provide 48 hours notice wherever possible. Sessions cancelled with 48 hrs notice will be re-scheduled when possible within the same month. Sessions cancelled with less than 48hrs notice will be charged in full and cannot be refunded or re-arranged except in cases of genuine emergency or illness.

1a.4 Re-arranged sessions: Wherever possible re-arranged sessions must be taken within the same month, subject to availability.

1a.4 Non-Payment: Please ensure monthly payment is made prior to the first session of the month as sessions may be paused until payment is made.

2. Retreats

2.1 Deposits and Payments: A non-refundable deposit is required to secure your space for any retreat. Payment plans and final payment deadlines will be communicated upon booking. Failure to meet payment deadlines may result in the forfeiture of your space and deposit.

2.2 Transport: Participants are responsible for arranging their own transport to and from the retreat location.

2.3 Dietary Requirements: Any dietary requirements, including allergies, must be communicated at the time of booking. While every effort will be made to accommodate dietary needs, participants acknowledge that retreat catering may have limitations.

2.4 Shared Spaces: Some retreats may involve shared sleeping arrangements. Participants concerned about this should raise the matter before booking to discuss alternative options.

2.5 Illness related cancellations: If you need to cancel due to illness please notify us as soon as possible. Refunds will be considered on a case by case basis but may not always be possible. We strongly recommend you consider travel insurance to cover any unforeseen circumstances

2.6 Retreat content & activities : By booking and attending a retreat and participating in any offered activities you accept you are participating at your own risk and that certain activities may carry inherent risk. You accept you are physically able to participate and that you take all responsibilities for your well-being , you will follow guidelines provided by the venue. You accept Anna Knight Yoga and all retreat venues are not liable for any claims.

3. Refunds and Cancellations

3.1 Non-Refundable Classes: Payments for yoga classes are non-refundable unless the class is cancelled by Anna Knight Yoga.

3.2 Retreat Refunds: Deposits for retreats are non-refundable. Refunds for final payments may be offered at the discretion of Anna Knight Yoga, depending on the timing and circumstances of the cancellation.

4. Participant Responsibility

4.1 Physical Activity: Yoga and strength training involves physical movement, participants are responsible for practicing within their own abilities. This includes modifying postures as necessary to accommodate any injuries or conditions.

4.2 Medical Clearance: Participants who are pregnant or working with injuries or other medical conditions must ensure they have medical clearance from a doctor or physiotherapist before attending classes, retreats or participating in online recorded strength training sessions.

4.3 Injury Waiver: By participating in any class or retreat, attendees acknowledge that yoga involves physical exertion and that they assume full responsibility for any risk of injury. Anna Knight Yoga, its instructors, and affiliates are not liable for any injuries, illnesses, or conditions arising from participation.

5. Health and Safety

5.1 In-Class Adjustments: Instructors may offer hands-on adjustments during classes. Participants who prefer not to receive physical adjustments must inform the instructor before the session begins.

6. Class Scheduling

6.1 Changes to Class Times: Anna Knight Yoga reserves the right to modify class times or schedules. Notice of any changes will be provided in advance whenever possible.

7. Attendance and Punctuality

7.1 Late Arrivals: Participants should arrive on time to avoid disrupting the class. Late arrivals may not be permitted if they interfere with the session.

7.2 Missed Classes: Missed classes within a block booking must be used within the same block period. No missed classes can be carried over to the next block.

8. Data Protection

8.1 Personal Information: Any personal data collected for bookings, payments, or communications will be handled in accordance with data protection regulations and used solely for class and retreat administration.

9. Minors

9.1 Under-18 Participation: Participants under 18 years old may only attend classes or retreats with parental or guardian consent. Supervision may be required, depending on the nature of the session.

10. Force Majeure

10.1 Unforeseen Circumstances: Anna Knight Yoga is not responsible for cancellations or disruptions due to events beyond its control, including but not limited to extreme weather, illness, government restrictions, or venue closures. Refunds may not be available in such cases.

11. Complaints and Feedback

11.1 Contact Procedure: Participants are encouraged to provide feedback or raise any concerns directly with Anna Knight Yoga via email or phone.

By making payment and attending Anna Knight Yoga classes, retreats, workshops online programmes or libraries you confirm that you have read, understood, and agreed to these terms and conditions.

12. Sauna & Cold plunge

12.1 Sauna & Cold Plunge

The sauna and cold plunge are optional activities and participation is entirely voluntary.

By choosing to take part, you confirm that you are medically fit to participate and accept full responsibility for your own health and wellbeing during these activities.

You should not use the sauna or cold plunge if you:

are pregnant;
are under the influence of alcohol or recreational drugs;
have uncontrolled high or low blood pressure;
have a serious heart or circulatory condition;
have epilepsy or a condition affected by extremes of temperature; or
have been advised by a healthcare professional not to use heat or cold therapy.

If you have any medical condition or concerns, you should seek advice from your GP or healthcare professional before attending.

Participants agree to follow all instructions provided by Anna Knight Yoga and any third-party sauna operator. If you feel dizzy, faint, nauseous or unwell at any time,you must leave the sauna or cold plunge immediately and inform the retreat host.

Participation is at your own risk. Anna Knight Yoga accepts no liability for injury, illness or loss arising from participation in sauna or cold plunge activities, except where liability cannot be excluded under applicable law.